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Main Page Field Tile Glazes and Finishes Portfolio Pricing,  Ordering, Terms Links

 
Email:
[email protected] 
Phone  760-730-9141
Mail:
POB 230191  Encinitas , CA 92023
   Studio:
By Appointment
Pricelist:
Click Here for Online Pricelist
NOTES:

NOTE: The studio is scheduling projects for spring 2007.
Your inquiries and business mean a great deal to us, but do allow a few days for us to return initial communication. Revival Tileworks is a small studio. We have a full studio schedule and the same hands which type at the keyboard also carve the clay, pound the tile and fire the kilns ! 
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PLACING AN ORDER
Revival Tileworks works on a project by project basis. 
Because such a variety of finishes and items are offered, each project is completed as ordered. Though some items are in stock, not all items are kept in stock in all colors at all times. 
Usually an order is started when a customer inquires by telephone, fax or email. 
After a request is placed we check stock and send you information on 
availability , lead time,   and shipping
We also send you a price quote, including shipping and CA sales tax if you are a CA resident.
Often there is a period of back and forth communication as we discuss our products and your project. Revival Tileworks can assist with design, and can provide layout drawings, some design services. We have access to traditional designs as well as the ability to create and complete original and commissioned work.
Please read terms. 
At this time we are not set up for charge cards, so payment is  via check or money order made to 
'Stephani Stephenson" or 'Revival Tileworks". 

Once a quote and 'request for payment'  is received, prepayment, or a 50% deposit on larger orders is required for wprk to commence.

TERMS Orders under $600  and all in stock orders must be paid in full at the time the order is placed. Payment is by check or money order. 
Shipping  and handling  charges are paid by customer and added to the price of items purchases. We will quote you a  price. Small orders  are usually shipped via FedEx Ground. In general,  figure an additional 10% to cost of items, though this can vary, depending on the size and weight of items ordered. Large orders may be shipped  by  Fed Ex Ground or by truck. We can help you asses the best way, but shipping charges are the responsibility of the client. For larger orders, extra packing charges may apply.

On orders over $600 and on all custom orders, after a customer receives a quote a 50 % deposit is due, before work can proceed. 50 % balance is due upon completion along with any applicable shipping and handling charges.

No material may be returned for credit without prior written authorization. Materials authorized for return are subject to a 20% handling charge plus freight charges. No returns accepted after 30 days from pickup/delivery date. No returns can be made on special order tile.

Normal completion time for an order is 6-10 weeks.  If items can be pulled from our in -stock inventory, the time will be shorter, 2-3 weeks. If items are in production at the time of the order, time is needed for the pieces to dry and  go through the glazing and firing schedule. 
Custom work may take longer, depending on the design and fabrication processes, size and complexity of order.

It is extremely important that the client order a sufficient quantity of tile to meet their needs. We advise that clients order extra tile if they are unsure about the exact square footage. Responsibility for ordering proper amount of tile, referred to as the 'take off', is the responsibility of client. We strongly encourage that clients work with onsite professional to help assess installation and material needs.
If add on orders are made at a  later date, we cannot guarantee and are not responsible for an exact glaze match. Kiln and raw materials variations are an inherent part of the ceramic process. The same  clays and glazes will vary batch to batch,  firing to firing.

CLAIMS 
We pack our tile very well , with plenty of padding and double boxing.
We can assure you that damages in transit are rare. We do everything possible to work with client if damage does occur . 
For delays, damages or loss in transit,  do communicate with us , even in situations where claims need to be  made directly to the transportation company. 

Owing to the variation in shade, which is inherent in all burned clay products, any claims regarding color variation or possible defects in material must be made before installation work is started. No claims of this nature will be considered after tiles are installed. 
 

All Prices are subject to change 
Prices do not include custom design, fabrication or glazing.   Call for quotes. 
Prices F.O.B Encinitas CA. 

Variation of color and texture is inherent in all tiles. All  samples are submitted only as a guide for selection. Tile  furnished in a shipment may vary from such samples. 
In certain applications. Glazed tile may require a sealer. We recommend sealing unglazed and glazed tile with a penetrating sealant. Consult your installation contractor. Our tile is fired to 2024 degrees. 
It may not be suitable for unprotected outdoor environments in northern climates where freezing water collects and  severe freeze thaw conditions exist.