|Main Page||Field Tile||Glazes and Finishes||Portfolio||Pricing, Ordering, Terms||Links|
POB 230191 Encinitas , CA 92023
NOTE: The studio is scheduling projects for spring 2007.
Your inquiries and business mean a great deal to us, but do allow a few days for us to return initial communication. Revival Tileworks is a small studio. We have a full studio schedule and the same hands which type at the keyboard also carve the clay, pound the tile and fire the kilns !
|PLACING AN ORDER||
Revival Tileworks works on a project by project basis.
Because such a variety of finishes and items are offered,
each project is completed as ordered. Though some items are in stock, not
all items are kept in stock in all colors at all times.
Usually an order is started when a customer inquires by telephone,
fax or email.
After a request is placed we check stock and send you information
availability , lead time, and shipping
We also send you a price quote, including shipping and CA
sales tax if you are a CA resident.
Often there is a period of back and forth communication as
we discuss our products and your project. Revival Tileworks can assist
with design, and can provide layout drawings, some design services. We
have access to traditional designs as well as the ability to create and
complete original and commissioned work.
Please read terms.
'Stephani Stephenson" or 'Revival Tileworks".
Once a quote and 'request for payment' is received, prepayment, or a 50% deposit on larger orders is required for wprk to commence.
|TERMS||Orders under $600 and all in stock orders must be paid in full
at the time the order is placed. Payment is by check or money order.
Shipping and handling charges are paid by customer and added to the price of items purchases. We will quote you a price. Small orders are usually shipped via FedEx Ground. In general, figure an additional 10% to cost of items, though this can vary, depending on the size and weight of items ordered. Large orders may be shipped by Fed Ex Ground or by truck. We can help you asses the best way, but shipping charges are the responsibility of the client. For larger orders, extra packing charges may apply.
On orders over $600 and on all custom orders, after a customer receives a quote a 50 % deposit is due, before work can proceed. 50 % balance is due upon completion along with any applicable shipping and handling charges.
No material may be returned for credit without prior written authorization. Materials authorized for return are subject to a 20% handling charge plus freight charges. No returns accepted after 30 days from pickup/delivery date. No returns can be made on special order tile.
Normal completion time for an order is 6-10 weeks. If items can
be pulled from our in -stock inventory, the time will be shorter, 2-3 weeks.
If items are in production at the time of the order, time is needed for
the pieces to dry and go through the glazing and firing schedule.
It is extremely important that the client order a sufficient quantity
of tile to meet their needs. We advise that clients order extra tile if
they are unsure about the exact square footage. Responsibility for ordering
proper amount of tile, referred to as the 'take off', is the responsibility
of client. We strongly encourage that clients work with onsite professional
to help assess installation and material needs.
Owing to the variation in shade, which is inherent in all burned clay
products, any claims regarding color variation or possible defects in material
must be made before installation work is started. No claims of this nature
will be considered after tiles are installed.
All Prices are subject to change
Variation of color and texture is inherent in all tiles. All samples
are submitted only as a guide for selection. Tile furnished in a
shipment may vary from such samples.